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Manufacturing company mail orderOperating company

Kitanosasa Co., Ltd.
Masayuki Kuroda
60 Nakaashihoro, Ashoro-cho, Ashoro-gun, Hokkaido 089-3723,Japan
TEL: +81-156-25-7080  FAX: +81-156-25-3186

Email address:

Necessary charges other than product price

・Convenience store payment fee ・Bank transfer fee
・Consumption tax (displayed included in product price)
・If shipping charges apply
(Additional shipping charges may apply to Okinawa, remote islands, and some areas)

About consumption tax

About defective products

The listed sales price includes consumption tax.

Please contact us within 3 days after receiving the item so that we can exchange the item. (Due to product availability) *Please also see [About returns and exchanges] below.

◆We will not accept returns or exchanges in the following cases.

  • Products that have been delivered for more than 3 days

  • Products used by customers

  • Products that have been soiled or damaged by the customer

●Shipping fee *Price includes tax.
(Delivery will be made using traceable delivery methods such as Yu-Pack, Sagawa Express, Yamato Takkyubin, Yu-Packet, etc.)
*Customers cannot choose the delivery company.

*Please note that some items may be delivered from a Kanto warehouse.

*Additional shipping charges may apply to Okinawa, remote islands, and some areas even for free shipping items.

- Order from shopping cart - (60 size shipping)


: Room temperature 810 yen


: Room temperature 1,100 yen


: Room temperature 1,300 yen


: Room temperature 1,430 yen

Kinki, Chugoku, Shikoku, Kyushu

: Room temperature 1,540 yen


: Room temperature 1,550 yen


:Additional shipping charges may apply depending on weight and size.

Payment method

Our store ships products after confirming payment from the customer.
Additionally, we do not send payment forms.

If you order multiple items that cannot be packaged together, we may recalculate the shipping charges for each delivery and contact you via email later.
Additionally, even if shipping is free, additional shipping charges may apply to Okinawa, remote islands, and some areas.

For bank transfers, please make the payment within one week from the date of your order.

If we do not receive payment within one week, we will cancel your order.

Please note that it may take some time for your order to be shipped due to financial institution business days.

■Various payment methods can be selected.
●If paying by credit card, please enter the required information on the credit card payment form.

●If paying by bank transfer, please deposit the notified amount to the designated bank account below.

◆Credit card

​◆Convenience store (prepayment)



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*Fees: 190 yen required

Bank transfer

*Customers are responsible for the transfer fee.

●The payment address is as follows.
*If paying by bank transfer, the ordered item will be shipped after the payment is confirmed, so please make the payment with plenty of time to spare.
In addition, the customer is responsible for any fees incurred when making a transfer.

Bank name: Obihiro Shinkin Bank
Branch name: Ashoro branch (store number 010) 
Account name: K) Kitano Sasa
Account type: Ordinary deposit Account number: 1066003

Delivery method

About product shipping

We will ship by Japan Post, Sagawa Express, or Yamato Express.

We will ship within 2-4 business days after confirming your order.
(It may vary depending on the payment method)
Specified delivery date and time You cannot specify the delivery date.

About returns and exchanges

Due to the nature of food products, we generally do not accept returns.
We take great care in handling our products, but if the product is delivered incorrectly, is defective, or has any other defects, we will exchange it for a non-defective item.
Please contact us within 3 days after receiving the item and return the item with the shipping charges paid on delivery. Also, please be sure to contact us by phone, email, or contact form before returning the item.
(Please note that we cannot accept returns of defective items after all items have been eaten, or returns of defective items that have been thrown away.)
We also do not accept cancellations after the product has been shipped.

About product warranty

Although we pay close attention to the quality of the product, in the unlikely event that the product is different from what you ordered, or if there is a quality problem such as damage or damage to the product, please contact us.

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